Multi-year initiative to offer CIBC clients state-of-the-art ABMs

    TORONTO, Nov. 12 /CNW/ - Today CIBC announced plans to upgrade and
replace its network of more than 3700 Automated Banking Machines (ABMs) as
part of a multi-year initiative to provide CIBC clients with access to
enhanced ABM technology.
    "We continue to invest in our ABM network to offer CIBC clients a
consistent and secure automated banking experience," said Christina Kramer,
Executive Vice-President, Distribution Services for CIBC Retail Markets.
"These new ABMs will be easier to use and will provide even greater
functionality for our clients. Enabled with the latest technology and
accessibility features, they are also more energy-efficient."
    "With hundreds of thousands of transactions being conducted on CIBC's ABM
network every day, we know that clients enjoy this convenient banking option,"
added Kramer. CIBC has already begun to replace the first 600 ABMs at more
than 300 sites across Canada.
    The new ABMs, provided by global technology company NCR Corporation, will
feature:-   The most advanced privacy and security measures
    -   Fully accessible banking, including audio and wheelchair height
        access
    -   Faster, high performance technology that enables CIBC to continue
        adding new transaction features as clients' needs evolve"NCR has been providing CIBC with nationwide ABM solutions for more than
20 years. NCR's understanding of CIBC's commitment to providing its clients
with self-service banking that is convenient, easy to use, safe and secure --
every time, all the time -- has been integral to this relationship," said
Ranji Persad, President of NCR Canada. "As CIBC clients turn to the
self-service banking channel to complete more sophisticated transactions, NCR
SelfServ™ ABM technology will allow for the introduction of additional
services at more locations. Equally important, the improved self-service
platform will enable CIBC to quickly respond to changing consumer needs."
    In 2007, CIBC completed a multi-year ABM upgrade that included enhanced
accessibility and transaction features. With this new phase of upgrades, CIBC
will continue to build upon last year's investment in its ABM network as part
of an ongoing strategic focus on providing greater flexibility, access and
choice in meeting the financial needs of CIBC clients.

    CIBC (CM: TSX;NYSE) is a leading North American financial institution
with nearly 11 million personal and business clients. CIBC offers a full range
of products and services through its comprehensive electronic banking network,
branches and offices across Canada, in the United States and around the world.
You can find other news releases and information about CIBC in our Press
Centre on our corporate website at www.cibc.com.